Volunteer Management

Note: Nonprofit Cloud is now known as Agentforce Nonprofit. It is the same product.

Volunteer Management in Agentforce Nonprofit/Nonprofit Cloud has a data model that covers simple to complex use cases. Many objects are optional in it and depend on your needs. We have included most of the objects here, but not all of them, for comparison to NPSP.  

Feature Comparison

Capability	V4S Object	Agentforce Nonprofit Object
Track a particular volunteer initiative	Campaign	Volunteer Initiative
An individual volunteer	Contact	Person Account
A reusable job record that can have specific job positions tied to it	N/A	Position
A volunteer job that gets related to an initiative	Volunteer Job	Job Position
A specific volunteer work shift	Volunteer Shift	Job Position Shift
Track hours for a volunteer	Volunteer Hours	Job Position Assignment
Set up volunteer position shift recurrences	Job Recurrence Schedule	Recurrence Schedule
Show a specific volunteer’s recurring shifts	Volunteer Recurrence Schedule	N/A
A volunteer opportunity location	N/A	Location
Track a volunteer’s availability for a particular location	N/A	Person Location Availability
Record qualifications tied to a position	N/A	Position Qualification
Track an individual’s qualifications for a specific job position	N/A	Job Position Qualification
Relate a position to a benefit for program management	N/A	Position Benefit
Track a role associated with a volunteer	N/A	Constituent Role