Dates: December 11-12, 2025
Location: San Francisco, CA
Wrapping up the FIRST EVER Agentforce Focused Nonprofit Community Sprint!
80 attendees joined us in person for the 2-day Sprint + a half-day optional workshop, representing the Nonprofit ecosystem - including end users, admins, developers, architects, and industry partners from across the Bay Area and beyond.
To everyone who joined: thank you for carving out time during what we know is an already busy time of year. Your willingness to share your skills, insights, and energy made this event truly exceptional. We’re so grateful for your time and passion.
66% of the room were NEW sprinters (!) - and our returning leaders rose to the occasion beautifully, mentoring newcomers and creating the collaborative, welcoming atmosphere that defines our community. The combination of fresh energy from new faces and generous guidance from experienced sprinters made for an incredibly productive and inspiring two days.
Agentforce Nonprofit Community Sprint group photo, December, 2025.
Pre-Sprint “Day 0” Training
While the main event was the two day Sprint - the festivities actually kicked off even earlier - we hosted a half-day optional training, the “Day 0”.
Huge thanks to Daniel Lim for an incredible deep dive into the future of AI!
As Senior Director of Salesforce Futures, Daniel brought exactly the forward-thinking perspective our training workshop participants needed. His exploration of the agentic wave of AI - from capabilities and organizational transformation to emerging customer behaviors - perfectly set the stage for our hands-on Agentforce builds. Daniel’s insights on the Agentic Maturity Model, the shift toward autonomic cores, and how AI agents will reshape work helped our nonprofit community understand not just what’s possible today, but what’s coming next. Thank you for helping us think strategically about our AI journey, Daniel!
The optional pre-event training brought folks together for some hands-on learning!
A Welcome from Salesforce Leadership
After a lively networking breakfast, Cori O’Brien (Director, Commons Community) officially kicked off the day, sharing deep gratitude for the strength and dedication of this regional community. We had welcome remarks from Michael Force (VP, Solutions Engineering) and a great Nonprofit Roadmap sneak peak from Kelli Hudson (Senior Director, Product) and her Nonprofit Product team.
Huge thanks to our guest speaker Cheryl Contee!
As Chief Innovation Officer at BrightWorksAI.com, pioneering technology entrepreneur, and co-author of the bestselling “AI for Nonprofits: Putting Artificial Intelligence to Work for Your Cause,” Cheryl Contee brought exactly the expertise our Sprint community needed. Her insights on inclusive entrepreneurship, digital transformation, and mission-driven AI (she’s also senior advisor for PosterChild.AI and co-founder of Change Agent AI) perfectly set the stage for our participants to envision how AI can amplify their nonprofit impact. Thank you for inspiring our community, Cheryl!
Lunchtime Meet the Makers Panel with the Nonprofit Product Team
Over lunch, we were thrilled to host a Meet the Makers session focused on Agentforce Nonprofit (formerly called Nonprofit Cloud), featuring an absolutely ALL STAR lineup:
- Michael Force, VP Solution Engineering
- Dar Veverka, Migration Solutions Architect and Program Manager
- Kelli Hudson, Senior Director, Product
- Sean Finerty, Project Manager
- Meg Gray, Product Management Director
After a super deep dive into what’s coming for Agentforce Nonprofit over the next three release cycles, Sprinters engaged in thoughtful discussions about balancing innovation with organizational readiness, with particular focus on how nonprofits can strategically approach AI adoption and data management challenges.
The Meet the Makers conversation over lunch with folks from the Salesforce Nonprofit Leadership.
With the welcome remarks setting an inspiring tone, it was time to dive into the heart of what makes these sprints special - the collaborative project work.
Let’s Sprint!
After breakfast and intros, it was time to get to work. Attendees had the option to join 4 existing projects and formed 5 brand-new projects on the spot. Collaboration kicked off quickly, with creative energy flowing.
During the morning innovation session (stickies galore!), our Tech Mentors grouped challenges into Themes to organise potential projects, December 2025.
After a quick round of project identification based on prioritized challenges they are faced with today, attendees moved around the room to join the projects that resonated most with their interests and expertise. Collaboration was officially underway - and the creative energy was palpable.
Check out the 9 Community-Led projects that participated:
- Agentforce Gift Acknowledgements (aka “Gifts That Keep On Giving”)
- Agentforce Nonprofit Best Practices
- Agentforce Donor Intelligence and Community Agentforce Prompts
- AI for Nonprofits
- Automate Case Notes Processing within the Participant Management Agent (aka “Truffle Hogs”)
- Extend the Participant Manage Notes within the Participant Management Agent (aka “Truffle Makers”)
- Grantee Progress Report Agent
- Nonprofit How-To Videos
- Summit Events App
1. NEW: Agentforce Gift Acknowledgments (aka “Gifts That Keep on Giving”)
The Agentforce Gift Acknowledgements team tackles a critical nonprofit challenge: creating personalized donor thank-you letters at scale. By developing an AI solution that generates personalized content based on donor history and transaction details, they help nonprofits maintain authentic donor relationships while reducing administrative burden and ensuring timely acknowledgements for every gift. Their focus balances genuine gratitude with operational efficiency in donor stewardship.
Work performed at this sprint:
- Challenge Identification - Confirmed AI-generated donor acknowledgement letters as a major pain point for nonprofits struggling with personalized donor stewardship at scale.
- Solution Design - Developed comprehensive framework for an AI-powered system that automatically generates personalized donor thank-you text based on gift transactions, donor history, and configurable templates, with generated content stored directly on Transaction records.
Next steps:
- Build AI text generation using donor-specific inputs and merge fields.
- Create user-initiated triggers for qualified transactions (ensuring human oversight).
- Develop customizable templates with tone and merge field options.
- Implement storage solution on Transaction records for PDF/email integration.
- Add admin routing alerts for internal team notifications.
Team members: Mohit Patel, Jessica Kwok, Jamie Arias, Tom Zazueta, Jared Jones, Cecily Rogers, Reshma Putnam, Jasmyn Alvarez, Kai Harris, Cynthia Hill, Sree Puppala, Jessica Patrice, Alison Meyer
Learn more about this project: https://github.com/SFDO-Community-Sprints/agentforce-gift-acknowledgements
2. Nonprofit Cloud Best Practices
This group is similar to early community-led efforts to help nonprofits find success using the NPSP. The goal of this project is to begin gathering ideas and feedback to see what the Nonprofit Cloud (NPC) best practices could look like and where the community could concentrate their efforts. Led by Kymberli Feng.
Work performed at the Sprint:
- Agentforce Nonprofit (AFNP) Setup & Configuration - Deployed trial orgs with Agentforce for Nonprofits (AFNP), reviewed official setup documentation, and documented additional technical and strategic considerations for building and using agents.
- Permission Set Documentation - Cataloged AFNP Permission Set Groups (PSGs), enhanced summaries with detailed descriptions and links to official documentation, and identified missing descriptions for key components.
- Agent Prerequisites & Best Practices - Defined complete prerequisites for installing and activating the three AFNP agents, documented configuration details, and explored billing and payment considerations with use case importance analysis.
Next Steps:
- Complete quality assurance review of all documentation.
- Finalize formatting and add specific agent implementation details.
- Prepare final version for publication to the nonprofit community.
- Share comprehensive best practices guide for broader adoption.
Team members: Kymberli Feng, Aaron Winters, Peter Bender, Sunil Thrukal, David Schach, Greg Hart, Krish Thukral, Saul Belisle, Dar Veverka, Savannah Eaves-Kohlbrenner
Learn more about this project: https://github.com/SFDO-Community-Sprints/npc-best-practices
Sprinters are Sprinting! December, 2025
3. NEW: Agentforce Donor Intelligence and Community Agentforce Prompts
This project focuses on creating enhanced donor intelligence capabilities by building upon the existing Prospect Research Agent foundation. The team worked on developing community-driven Agentforce prompts and solutions specifically designed to support nonprofit fundraising teams in their prospect research and donor analysis workflows.
Work performed at the Sprint:
- Documented common queries that fundraisers typically need (such as “Find me 20 lapsed donors who haven’t given in 2 fiscal years but gave more than $500 cumulative in the three FYs prior”).
- Developed an Agent proof of concept to address real-world fundraising challenges.
- Navigated and documented solutions for technical obstacles including Agent Force Nonprofit Data model familiarization, Prospect Research Agent access configuration, and deployment tooling.
- Created foundational documentation to help the broader nonprofit community implement similar agents.
Next Steps:
- Encourage the community to contribute additional prompts to their GitHub repository.
- Use their documented instructions to help others create similar agents.
- Continue building out the community prompt library for nonprofit-specific use cases.
Team members: Anusha Thukral, Bryan Boroughf, Jessica Oh, Krish Thukral, Lisa Sandoval, Praveen Musunuru, Sheeba Thukral, Mike Brown, Yigit Saracoglu
Learn more about this project: https://github.com/SFDO-Community-Sprints/Agentforce-Donor-Intelligence-and-Community-Agentforce-Prompts
4. AI for Nonprofits
This project started (years ago!) with the mission of creating a helpful guide of prompts to make using AI tools like ChatGPT easier for nonprofits. During this sprint, the group expanded their vision, evolving from educators about AI to creators of practical AI solutions that nonprofits can implement directly within their Salesforce environments. Building on their foundational work of AI prompt guidance, the team developed hands-on Agentforce tools specifically designed for nonprofit workflows. Led by Jana Walker and Katie Loescher.
Work performed at this sprint:
- Donor Snapshot Agent - A Slack-integrated solution that generates comprehensive donor summaries and answers specific questions about donor history, profiles, interests, and network connections.
- Website Scraper Agent - A Data Cloud and Agentforce solution that scrapes website information and provides intelligent responses via chatbot, complete with implementation documentation.
Next Steps:
- Complete final testing and refinement of both agents.
- Finalize documentation for deployment.
- Add both agents to GitHub repository for open-source community access.
- Enable broader nonprofit community adoption through shared resources.
Team members: Jana Walker, Katie Loescher, Lucy Hansen, Adam Olshansky, Renada Dukalskis, Kelly Carton, Sven Schinker, Scott Slawson, Raghu Nandankaranam, Rosie Goldman, Rebecca Newton, Stephen Prestwood, Arturo Ordoqui, TK Lee, Jasneet Malik
Learn more about this project: https://github.com/SFDO-Community-Sprints/ai-for-nonprofits
5. NEW: Automate the Case Notes Processing within the Participant Management Agent (aka “Truffle Hogs”)
The “Truffle Hogs” team formed to tackle the critical challenge of extracting actionable insights from case management notes. As case managers, they recognized that valuable “nuggets” or “truffles” of important information often get buried within lengthy interaction notes, making it difficult to identify next steps and track participant progress effectively. Their mission was to create an automated system that could dig through case notes to find these actionable insights and process them into structured, reportable data.
The team’s approach focused on automating the extraction of key themes from case notes while maintaining human oversight and administrative control over the process. They designed their solution around three core components: an AI agent for text analysis, flow automation for processing, and a custom data model for storing actionable insights.
Work performed at the Sprint:
- Developed a custom data model with objects to capture and categorize “truffles” (actionable insights) extracted from case notes.
- Built an AI agent that analyzes case notes to identify themes, patterns, and actionable items requiring follow-up.
- Created flow automation to process identified “truffles” into structured tasks and records for service providers.
- Implemented a “gated” approach to minimize over-consumption of AI credits while maintaining system efficiency.
- Designed audit trails and reporting capabilities to track extracted insights and their outcomes.
Next Steps:
- Continue development and testing of the automated case notes processing system.
- Refine the AI prompts and flow logic based on real-world case note examples.
- Complete documentation and prepare solution for broader community use via their GitHub repository.
Team members: Sean Finerty, Hayley Tuller, Austin Marshall, Masen Knight, Derick Hutchinson, Miriam Bernstein, Greg Frauenheim, and Bhanudas Tanaka.
Learn more about this project: https://github.com/SFDO-Community-Sprints/agentforce-automated-case-notes-processing
6. NEW: Extend the Participant Management Notes within the Participant Management Agent (aka “Truffle Makers”)
The Truffle Makers formed to tackle critical nonprofit operational challenges: simplifying permission set configuration, improving referral data tracking, and maximizing case manager meeting notes. The team recognized that case managers generate valuable insights through client interactions, but this knowledge often remains trapped in individual notes. By developing AI solutions to extract trends and actionable insights from case management documentation, The Truffle Makers aimed to help nonprofits transform routine administrative data into strategic intelligence for better service delivery.
Building on the foundational work of the Truffle Hogs team, the Truffle Makers leveraged the actionable insights and keyword recommendations generated by their AI solution to create deeper analytical capabilities and trend identification.
The name reflects their mission to uncover hidden gems of valuable insights buried within everyday operations - like finding precious truffles!
Work performed at the Sprint:
- Created two custom objects: Keywords (with description and active status fields) and Keyword Assignments (joining Keywords to Interaction Summary records).
- Built reports for tracking keywords and keyword assignments to enable auditability and standard reporting.
- Developed Agent Actions including keyword analysis prompts that review interaction summaries and recommend appropriate keyword assignments.
- Created testing assets with sample keyword records and interaction summaries for demonstration purposes.
- Built flows to support caseworker verification and accuracy checking of AI-generated keyword recommendations.
Next Steps:
- Continue developing additional prompts for trend analysis over time ranges and identification of untracked keywords that should be monitored.
- Expand agent capabilities to recommend programs based on identified interest tags and keywords.
- Enhance reporting capabilities to show trends across different groups, time periods, and program contexts.
Team Members: Ben Mozenter, Gordon Lee, Meg Gray, Alexa Honsberger, Ali Ayub, Jay Mehta, and Alisha Glenn.
Learn more about this project: https://github.com/SFDO-Community-Sprints/agentforce-extend-participant-management-notes
7. NEW: Grantee Progress Report Agent
The Grantee Progress Report Agent addresses a critical challenge in nonprofit grantmaking: enabling grant managers to effectively evaluate the impact and effectiveness of awarded funds. Many grant managers struggle with manually analyzing progress reports and comparing submitted data against intended outcomes, making it difficult to assess whether funding is achieving its goals. The team developed an AI solution that automates the intake and analysis of grantee submissions, creating intelligent summaries that compare actual progress against stated intended outcomes, helping grant managers make data-driven decisions about ongoing and future funding.
Work performed at the Sprint:
- Built modular manual flow triggers with Agentforce prompts to accommodate various licensing levels and credit monitoring needs.
- Created Requirement Summarization flow that gathers all Funding Award Requirement Sections and associated files to generate comprehensive summaries.
- Developed Funding Award Summarization that consolidates all requirement summaries into overall award progress reports.
- Implemented comparison functionality that evaluates submitted progress against intended outcomes for grant effectiveness analysis.
Next Steps:
- Optimize prompts to enhance summary quality and accuracy.
- Refine flows to prevent failures across all scenarios and edge cases.
- Conduct testing with real grantee data and large file volumes to ensure scalability.
- Monitor and optimize credit usage for cost-effective implementation.
- Enhance integration with Outcomes data model for deeper impact analysis.
- Expand comparison capabilities against program goals and organizational mission.
Team Members: Caroline Hoyt, Josh Hoobler, Nate Rusch, Brent Shively, Jasneet Malik, Mira Greene
Learn more about this project: https://github.com/SFDO-Community-Sprints/agentforce-grantmaking-grantee-progress-report-agent
8. Nonprofit Salesforce How-To Videos
This project focuses on creating accessible educational content to help nonprofit organizations better understand and utilize Salesforce. The team originally set out to develop video-based tutorials but evolved their approach during the sprint to explore more interactive and personalized learning solutions that could provide real-time guidance to users.
Work performed at the Sprint:
- Tested a variety of large language models (LLMs) to generate scripts for educational content.
- Identified and developed a use case for creating an interactive chatbot to guide Salesforce users through report creation processes.
- Discovered that chatbot-based guidance could be more effective than traditional video tutorials for complex tasks.
- Explored the potential for creating personalized, conversational learning experiences.
Next Steps:
- Expand their use case to develop a trained “agent” that can provide comprehensive Salesforce guidance.
- Document the process for building similar educational chatbots so others can create their own in just a few minutes.
- Continue exploring how AI-powered educational tools can make Salesforce learning more accessible for nonprofits.
Team Members: Karina, David Cheng, Sarah C, Loren, and Bill Florio
Learn more about this project: https://www.youtube.com/channel/UC8kDDLRZzDdOBS24al99Kag
9. Summit Events App
The Summit Events App is an open-source community events application that serves educational institutions and NGOs. During the sprint, the team focused on expanding the app’s capabilities by integrating Agentforce functionality to streamline event creation and registration processes through AI-powered assistance.
The team recognized opportunities to enhance user experience by automating repetitive tasks and providing intelligent guidance throughout the event management lifecycle, from initial event setup through attendee registration.
Work performed at the Sprint:
- Reviewed the Summit Event App architecture and existing agent framework.
- Created a high-level business flow and design for the Registration Agent.
- Built two functional agents after multiple iterations and testing various approaches.
- Developed an agent that creates events and instances automatically.
- Created an externally-facing agent that registers users for events.
- Tested the new beta Agentforce Studio with agent scripts.
- Created a user survey to gather feedback on current app functionality to inform future architectural improvements.
- Updated documentation related to the agents built during the sprint for traceability between sprints.
Next Steps:
- Conduct extensive testing on both agents to ensure reliability and functionality.
- Explore making the agents available on AppExchange for broader community access.
- Survey current users to identify additional functionality that should be added to agents.
- Consider what new agent capabilities should be developed in future iterations.
- Plan a comprehensive redesign of the entire application from the ground up based on user feedback and learnings.
Team Members: Janeen Marquardt, Melissa Shepard, Mark Opatow, Kathy Dunne, Zach Roberts, Garrett Farwell, Jon Anspaugh, John Sim, Emma Dubisz, Marija Petronijevic, Zohar Zimmerman, and Tyler Jones.
Learn more about this project: https://github.com/SFDO-Community/Summit-Events-App
Sprint Wrap-Up + A Surprise Reveal
WOW - what an insane amount of work to get done in just. two. days. We’re constantly amazed by the brilliance, generosity, and grit this community brings, and this Sprint was no exception. You came ready to build, collaborate, and solve real challenges together. We’re so impressed by what was accomplished in just a few hours.
But wait… we had one more surprise up our sleeves.
Sprinters get their Astro Sprinty Plushies!
Earlier this year, to celebrate 10 years of Community Sprints, we revealed the limited-edition Sprinty plushie costume! That’s right—our community dinosaur now has an Astro-sized outfit so you can take him along for your next adventure.
How do you get one?
- FREE for Sprint attendees 🌟
- Available to purchase in the U.S. Trailblazer Community Store
Tag your photos with #AstroSprinty to share where the community takes you!
Sprinters with Sprinty! December, 2025.
Thank you to our Tech Mentors, Product Managers and volunteers!
None of this incredible work would have been possible without our amazing support system.
None of this incredible work would have been possible without our amazing support system.
Thanks to our incredible tech mentors, product managers, and volunteers: Anne Crawford, Ben Mozenter, Brent Shively, Dar Veverka, Garrett Farwell, Greg Perlstein, Jared Jones, Kelli Hudson, Marissa Chesney, Meg Gray, Michael Force, Mike Brown, Mira Greene, Miranda Dafoe, Mohit Patel, Molly Bamberger, Ria Panda, Sean Finerty, and Yigit Saracoglu - thank you for giving your time, sharing your skills, and embodying the spirit of Ohana that makes our Salesforce community so special. Events like these simply wouldn’t happen without volunteers like you!
What’s Next?
PHEW! That was a lot! So much innovation is taking place. But it doesn’t stop here!
Register or save the date for our upcoming Sprint events:
- January 21-22, 2026 - Virtual Community Sprint
- February 23-24, 2-26 - Sydney Community Sprint
- …and more to come as we finish prepping our 2026 schedule!
See all confirmed events (and those still being planned) in the group details of the Sprint group.
See you soon!